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Free delivery on orders over £30
Really enjoyable experience from Totally Pharmacy. The team there were helpful when I phoned for advice.

Why Use Us?

  • We are a UK Registered on-line Pharmacy
  • Competitive on-line prices
  • FREE UK Shipping on orders over £30*
  • FREE Delivery of NHS prescriptions
  • Team of UK registered Pharmacists & Technicians
  • Secure On-line shopping
  • Private & Confidential

Totally Pharmacy Loyalty Scheme

The Totally Pharmacy Loyalty Scheme is promoted and operated by Totally Pharmacy Ltd and is a separate arrangement to the matters referred to in, Totally Pharmacy is solely responsible for the Totally Pharmacy Loyalty Scheme.

The following terms and conditions apply until further notice and supersede any previous terms and conditions relating to the subject matter of these terms and conditions.


These are the terms and conditions which apply to your membership of the Totally Pharmacy Ltd Loyalty Scheme (‘the Scheme’) and the allocation of points on purchases made using your Totally Pharmacy Account.

The Scheme enables you to earn points from Totally Pharmacy when paying for goods or services. The overall price paid remains the same whether you participate in the Scheme or not.

1. The Scheme is promoted by Totally Pharmacy (‘we’) and is available to all persons who submit a completed application form and are accepted for an Account or to whom we make the Scheme available. 

2. The Scheme is only available to Accounts with a UK, Channel Islands, Isle of Man (IoM) or BFPO address.

3. Membership of the Scheme is entirely at our discretion, and accordingly, we reserve the right to refuse any applications.

Totally Pharmacy Points

4. Totally Pharmacy points will be allocated at the following rate:  
a.On qualifying retail purchases, Account holders will earn one point for each full £1 spent (£1 = 1 Point).

5. Totally Pharmacy points cannot be earned on items we decide not to include in the Scheme at our absolute discretion.

6. We may from time to time offer you Totally Pharmacy bonus points for specific promotions, subject to availability, but you will always be advised of the bonus points when the offer is made

7. Where a minimum spend threshold is stipulated in order to receive Totally Pharmacy bonus points, the threshold amount must be debited to the Account, i.e. after discounts and all other permissible deductions, including other payment methods, have been taken into account.

8. Spend on purchases made overseas will be converted to a sterling value in accordance with your Account terms and conditions so that Totally Pharmacy points can be allocated in the Scheme.

9. We reserve the right to vary the Totally Pharmacy points available, and the rate at which points will be allocated, from time to time or to cease to offer Totally Pharmacy points at our absolute discretion . 

10. Totally Pharmacy points cannot be exchanged for cash, Totally Pharmacy points and reward or bonus vouchers cannot be transferred from one person or Account to another unless specifically notified and agreed by us.

11. You may not be able to earn or redeem any Totally Pharmacy points whilst you are in breach of your Account terms and conditions. Where we believe that there has been a breach of your notified Account terms and conditions, we may withdraw Totally Pharmacy points already allocated and/or remove you from the Scheme, at our discretion.

12. Totally Pharmacy points will only be added in relation to a valid Account at the time that purchases are applied to your Account or may be added at our discretion within the rules laid down by this and other Schemes as may be notified from time to time.

13. If a Totally Pharmacy product is obtained solely using Totally Pharmacy reward points any refund will be given in credit points. No cash refunds will be given in these circumstances. Where applicable, credit points will be refunded to equal the value of Totally Pharmacy reward points originally tendered. Totally Pharmacy reward points will be credited to your account.

14. Your membership of the Totally Pharmacy Scheme starts when your Account is opened, or when we determine the Scheme is available to you and ends when your Account is closed or when we determine that the Scheme is no longer in operation. This Scheme is operated by Totally Pharmacy.

15. All products featured in the reward mailings are subject to availability.

16. We reserve the right to withdraw or cancel the Scheme at any time.

17. We reserve the right to change or amend the Terms and Conditions of the Scheme. Any changes will be notified by a change in these terms and conditions.

18. A copy of the latest Terms and Conditions of the scheme can be found at . In the case of dispute, the decision of Totally Pharmacy shall be final.

19. These Terms and Conditions do not affect your legal rights.

Totally Pharmacy Loyalty Scheme Data Policy

I understand that membership of the Totally Pharmacy Loyalty Scheme will mean that members of Totally Pharmacy and other approved organisations may use transactional data on my Account for the purposes of analysis and so that specific Totally Pharmacy Loyalty offers may be made to me. 
I may opt-out of receiving Totally Pharmacy Loyalty Scheme communications at any time by and I acknowledge that this will result in my membership of the Totally Pharmacy Loyalty Scheme ending.

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