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Free delivery on orders over £30
Really enjoyable experience from Totally Pharmacy. The team there were helpful when I phoned for advice.

Why Use Us?

  • We are a UK Registered on-line Pharmacy
  • Competitive on-line prices
  • FREE UK Shipping on orders over £30*
  • FREE Delivery of NHS prescriptions
  • Team of UK registered Pharmacists & Technicians
  • Secure On-line shopping
  • Private & Confidential

Privacy

Your privacy is our priority. For us to provide the best service possible to you we need to collect and store information about you and the services we have provided to you.

Information we collect and store

- To be able to process your order properly and to notify you of your order status, we will require some personal information from you (e.g. address, contact details). Storing your contact details will also enable us to contact you if we ever have any problems with your orders.

- If you wish to purchase a pharmacy only medicine then we would need you to fill out a questionnaire. This additional information allows our pharmacists to check that the medicine you have chosen is suitable for you to use. 

- If you wish to use our NHS Prescription service we will need to know whether you pay for your NHS prescriptions or if you have an exemption. We will need to know which exemption you have. Additionally, we will collect information about your existing medical conditions and any prescription medication that are prescribed for you by your doctor. 

- For patients using our repeat prescription service we will collect and store information on the regular medication that you are being prescribed.

- We will collect and store details of all medicines and products that you have purchased from us.

How we use it

- We may occasionally use the information we collect to notify you about important functionality changes on the web site and also promotions and deals we think may be valuable to you.

- We will use the information to look after your healthcare as best we can and making sure you are getting the medicines that are right for you. we may need to contact  you in certain circumstances that are relevant to your healthcare. 

 

Your Consent

- By using our website, you authorise the collection and use of information that you submit to Totally Pharmacy for the purposes described above. If we decide to change our data protection policy, this page will be updated. You will always be aware of what information we collect, and how we use it.

Your Rights

- You have the right to confidentiality under the Data Protection Act 1998, the Human Rights Act 1998 and the common law duty of confidence.

- We also comply with the NHS Code of Practice on Confidentiality and pharmacists have a requirement under their professional Code of Ethics to keep records about you confidential, secure and accurate.

- All of our staff contracts ofemployment contain a requirement to keep patient information confidential.


Your right to view your health record

- You have the right to ask for a copy of all the information we store about you.

- There may be a fee if you wish to have a printed copy of the information held about you. Your request must be made in writing to Totally Pharmacy. We are required to respond to your request within 40 days.

- You will need to give adequate information in order for pharmacy staff to identify you (e.g. full name, address and date of birth). You will be required to provide ID, e.g. passport,full driving license or credit/debit card before any information is released to you.

- If you think any information we hold about you is inaccurate or incorrect, please let us know as soon as possible.

Copyright 2017 Totally Pharmacy